Jobs

The Operations Supervisor – Cleaning Services is responsible for day-to-day supervision of cleaning operations, ensuring service delivery meets contractual, quality, safety, and client satisfaction standards across assigned sites.

Key Responsibilities
Operational Supervision

– Supervise daily cleaning activities across assigned facilities (commercial, residential, healthcare, industrial, or mixed-use).

– Ensure cleaning schedules, task lists, and SOPs are strictly followed.

– Conduct daily site inspections and quality audits.

– Monitor attendance, deployment, and productivity of cleaning staff.

– Staff Management

– Lead, train, and motivate cleaning operatives and team leaders.

– Allocate manpower based on workload and client requirements.

– Ensure staff grooming, uniforms, and PPE compliance at all times.

– Handle minor disciplinary actions and escalate issues when required.

Quality & Compliance

– Ensure compliance with HSE standards, method statements, and risk assessments.

– Monitor correct usage of cleaning chemicals, tools, and machinery.

– Ensure COSHH / MSDS compliance for all cleaning products.

– Report and investigate incidents, accidents, or near misses.

– Client Coordination

– Act as the main point of contact for clients on site.

– Attend client meetings, inspections, and audits when required.

– Address client complaints promptly and implement corrective actions.

– Ensure SLA and KPI targets are consistently met or exceeded.

– Materials & Equipment Control

– Monitor consumption of cleaning chemicals, consumables, and equipment.

– Raise material requisitions and ensure proper storage.

– Ensure cleaning machines are well-maintained and reported for repair when needed.

Reporting & Documentation

– Prepare daily, weekly, and monthly operational reports.

– Maintain attendance records, inspection checklists, and logbooks.

– Support management with data for performance reviews and invoicing where required.

– Skills & Competencies

– Strong leadership and people-management skills

– Good knowledge of commercial cleaning methods and equipment

– Understanding of HSE, COSHH, and safe work practices

– Problem-solving and decision-making ability

– Good communication skills (verbal and written)

– Ability to work under pressure and manage multiple sites

Qualifications & Experience

– Diploma or certificate in Facilities Management, Cleaning Operations, or related field (preferred)

– Minimum 3–5 years of experience in cleaning operations

– At least 1–2 years in a supervisory role.

Please send your CV to ops@dimeans.com